BPM Articles

Articles

Process Mapping – its role in business process improvement
Business process mapping is one of many tools used in developing a process based management system. It provides a pictorial representation of a process. In this context, a business process is a series of steps within a specific activity that combine to produce a required outcome. Clearly understanding, defining, and mapping a business process is…
Advanced BPM / Outside-In, BPM Articles, Continuous Improvement
Renovation – Home Improvement vs Business Improvement
Home renovation versus business improvement... Add value and improve business performance
BPM Articles
Business Process Improvement or Customer Process Improvement?
Does your company need business process improvement? Where is the focus of your process improvement project? Does it focus on: - Business Process Improvement (BPI), or - Customer Process Improvement (CPI)? The aim of any organisation undertaking a process improvement project is to improve the efficiency of their operations and therefore reduce their costs and…
Advanced BPM / Outside-In, BPM Articles
What makes a company successful?
Successful companies are easily identified, right? They are the ones that stand out from the crowd, others aspire to be like them, and individuals aspire to work for them. Internally, they have defined goals and a strategy that is clearly communicated; their business processes are defined; KPIs are set and tracked; resources are managed. But…
Advanced BPM / Outside-In, BPM Articles, Leadership