welcome to BPM Systems
Helping businesses improve their processes and performance
- since 2007
Key Industries We Work With
Business Process Improvement
• Business improvement itself is a process. In terms of standards and best practice, it is founded in continuous improvement.
• It provides a focus for customer satisfaction, reducing customer complaints, and reducing internal errors.
• In order for a business to remain in business, it must continue to evolve by adapting to the ever-changing requirements of its customers and the industry in which it operates.
• If things are changing faster outside of your business than they are inside your business, then your business is being left behind.
Improving Processes Improves Performance
The design of your business processes, directly impacts on the performance of your business. By focussing on improving business processes, organisations can achieve both immediate and long-term gains. Improving business processes by eliminating activities that do not add value to your customers, and optimising those activities that do add value, will lead to improved customer satisfaction, reduced costs and increased revenue.
Customer Focused to Customer Centric
We help businesses bring clarity to their vision and order to their operations by providing a business consulting service, customised for your unique requirements – whether that is a customer service, office, or manufacturing environment. We work with you and your management team(s) to optimise the work flow and business processes across your organisation while maintaining a pragmatic strategic emphasis and customer-centric approach.
Here To Help You Today!
Our Project Process
Articles From Our Blog
Does Your Business Need Continuous Improvement? What is Continuous Improvement? The term Continuous Improvement is often considered as one of those things that businesses should do – much like being customer-centric. However, many businesses struggle to really make it part of their DNA and leverage the advantages that it can bring. Continuous Improvement is both
A Structured Approach To Business Process Improvement Most active business leaders take an approach to improving business process flows through a structured strategy of continuous process improvement.Historically, business process flows have been documented in written procedures using business process modeling notation, process flowcharts, and related methodologies.The software tools available now may have been refined at
There’s often some confusion, even apprehension, within organisations when asked about top management commitment in the context of one of the ISO management system standards.
Understanding this information is essential for members of your management team, and also important for the rest of your organisation to know that ‘top management’ is
The Brief: To conduct a series of internal audits for a professional services organisation in line with the requirements of the ISO 9001 Quality Management Systems standard. The organisation had its annual surveillance audit scheduled within four months of contacting us. It’s management system was said to be well documented, but planned internal audits had