Your Business Process Specialist

I had the pleasure of working with Stephen on a critical project to implement Monday.com. I can confidently attest to his exceptional skills, expertise, and dedication. As a technical expert, Stephen was instrumental in supporting the team and I from start to finish, ensuring a seamless transition to Business as Usual (BAU) operations. Throughout the project, Stephen demonstrated a deep understanding of Monday.com and its capabilities. His knowledge was unparalleled, and he was always willing to lend a helping hand. He led workshops to capture our requirements, developed a comprehensive design document, and implemented the solution with precision. His attention to detail and commitment to delivering high-quality results were impressive. I have no hesitation in recommending Stephen to other businesses. His technical prowess, combined with his friendly and approachable nature, make him an invaluable asset to any organisation.

Andrew Andreou, NRMA
(IT Project Management)

Jonoco's existing management systems were quite basic so it was a case of virtually starting from scratch. From the very outset, the advice, support and experience that Stephen has provided has been invaluable. His knowledge of business management systems is extensive and he always finds innovative solutions to the myriad of issues we faced on our journey to system compliance. Working together we have been able to create a business management system tailored to the nature and size of our business and we are grateful for his support. I would definitely recommend Stephen as a business management consultant for any business.

Jeremy Kloppenberg, Jonoco
(Water Utilities Sector)

Stephen was both knowledgeable and patient. He offered guidance rather than instruction and based on his recommendations, we were able to implement a quality management system and pass certification within 3 months. Stephen’s experience in process excellence was evident. He quickly understood our existing business systems which allowed us to ameliorate existing processes before implementing anything new. In the event we did implement new processes, he knowledgeably guided us on the most efficient way to do so that aligned with ISO 9001 standard. He was readily available to consult and provided thoughtful, concise feedback when requested.

Jane Bond, Sunpower Corporation
(Renewable Energy Sector)

Our current system was pre-historic and needed a total revamp. We needed professional help in order to transition to the new standard and improve our existing system which had not been changed in 17 years. Stephen our consultant was fantastic. He provided great value and we were very happy with his work. I was happy to spend the money not just for compliance but to get the benefits of an upgraded system and we really do feel we have achieved that. Our auditor said that it is some of the best work he has ever seen.

Stephen Elverd, United Pacific Industries
(Health Sector)

Stephen helped Rehability to develop a robust Business system in order to successfully pass ISO9001 certification. We found the service of great value because it enabled us to progress our Business Management system strongly. Stephen is a clear communicator who was easily embraced by staff. He has EXCELLENT documentation and template development skills and a good ability to translate operational issues into Management strategy and business management system improvement. We would be very likely to recommend Stephen to others.

Trevor Poole, Rehability
(Health Sector)