BPM Systems Logo 280x49
BPM Systems Logo 280x49

Recent Articles

Here you can find articles on - Training

28/02/2012
Business Process Training by BP Group

BP Group Business Process Training In March 2012, BP Group have scheduled business process training sessions in Australia. Certified Process Professional, CPP, sessions 1&2 have been scheduled in Brisbane, Sydney and Melbourne for March 2012. At the end of March and again in May, sessions have also been scheduled for New Zealand. Business Process Training […]

Read More
12/08/2011
Telco study recognises training requirement for customer service employees

Customer Service Employees Require Training - Customers Deserve Better Customer Service The latest customer service Australian Telecommunications Industry Ombudsman has been released today. Their survey found: more than half of the consumers (55 per cent) surveyed reported contact with their service providers five or more times to try and resolve an issue; more than half […]

Read More
20/01/2011
Customer Experience Professional Training 2011

Sessions are filling fast for Customer Experience Professional Training announced for February in Sydney. Additional sessions have also been scheduled for April.

Read More
11/01/2011
Announcing Business Process Training for 2011

Returning to Australia and New Zealand in the coming weeks, this world renowned programme (just sold out again in Europe) offers the full Certified Process Professional (CPP) training and certification, and it is a 'must have' for both the practising and aspiring Business Process Professional. If you missed out on the training last year, make […]

Read More
08/04/2010
Advanced BPM Training

Recently I was fortunate enough to be able to attend the BP Group Certified Process Process Professional program in Brisbane. For me, this was the opportunity to follow up the three day Business Process Management Training I had previously attended in Melbourne. As expected, there were a great group of attendees, from diverse backgrounds. Despite […]

Read More
BPM Systems linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram