All of the above are necessary for better management of business processes, communications, and workflow.
In fact, 78% of business leaders believe that employees would save 60 hours every month with process automation in place. (Ref 2020 In(Sight) Report)
The good news is that today, business process automation (BPA) and robotic process automation (RPA) have reached a point where it is not just viable for businesses to adopt, but these technologies are accessible, cost effective, and no longer require in-house programmers or contract programmers to manage and maintain.
Improving business process flow no longer means putting change requests to a software development team just to set up new form for your users, or a new report for your managers. Gone are the days of waiting days or weeks for those requests to be acknowledged or actioned by faceless programmers, who did not understand your business or operational imperatives.
All of this can now be managed by your own staff, as easily as they may, for example, add data to a spreadsheet. The added benefits are that these workflow software solutions allow your your employees to be empowered to manage their own workflows, while allowing transparency to those who need it, and ensuring that accountability is also readily assigned, communicated, and managed.