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What customers really think – Andy Hanselman

Great slideshare presentation by Andy Hanselman as a follow-up to his blog entry late last year ... What customers really think - 30 stats on customer expectations and attitudes to customer service from Andy Hanselman

Great slideshare presentation by Andy Hanselman as a follow-up to his blog entry late last year …

Stephen

Stephen is a business process professional, who implements digital solutions for project management (PMO), compliance management (ISO), customer management (CRM), and strategic and operations workflows for enterprise organisations.