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Business Process Training by BP Group
BP Group Business Process Training In March 2012, BP Group have scheduled business process training sessions in Australia. Certified Process Professional, CPP, sessions 1&2 have been scheduled in Brisbane, Sydney and Melbourne for March 2012. At the end of March and again in May, sessions have also been scheduled for New Zealand. Business Process Training…
Advanced BPM / Outside-In, Training
Uncommon Service – Putting Customers at the Core of Your Business
Put customers at the core of your business - establish the four dimensions of business that are required in order to deliver excellent customer service.
Book Reviews, Customer Experience, Customer Satisfaction, Employee Experience
Employee Engagement Awareness on the Rise
A review of current business articles highlighted a number of tweets, posts, and media articles over recent days and weeks that focus on employee engagement.
Employee Experience, Leadership
Renovation – Home Improvement vs Business Improvement
Home renovation versus business improvement... Add value and improve business performance
BPM Articles