Key Performance Indicators (KPIs)

The old adage of “you can’t manage what you can’t measure” is never more true than when establishing or refining any management system.

When establishing or refining business intelligence or monthly reports, most organisations turn to key performance indicators (KPIs) that are applicable to their business. At the same time, defining and establishing the “right” KPIs for an organisation can be a significant challenge. But what if most of the hard work has already been done for us? What if there was a pool of industry accepted, best practice measures that we could identify and apply to our own organisations?

Well, like most good sources of information, it is just a matter of identifying that they exist and where to find them.

Take a look at the KPI Library. It is a free source (registration required) of business measures that are categorised by industry to help identify those KPIs that are most important to your organisation. Along with each KPI there is a description to help identify its use and assist in searching through the many (1000+) different KPIs that are listed on this site.

I highly recommend this to anyone who is going through the process of refining or establishing their business reports and measures.

3 thoughts on “Key Performance Indicators (KPIs)”

  1. We like to qualify staemtents such as .. When a business process is improved in such a way that it?s no longer possible to make further improvements to it, we can say we have achieved excellence, and have a fully optimized process . by pointing out that excellence is achieved once a point of diminishing returns is reached, In your KPI example of unit cost and manufacturing time one is likely to find that the cost of incremental reduction increases with incremental attempts to tweak processes. I do agree that processes must be revisited when major changes in competitiveness occur. All the more important in ROIs to include a bailout risk factor based on failure of prior ROIs to stay their course to completion.

  2. For a while I had a to-do item called Find KKPIs mannieg Find Key Key Performance Indicators from a mass of so-called KPIs, most of which were collinear with one another. It’s a bit like the people who say things like, our top priority is quality, service and reliability KPIs are there to keep you focused, not to distract you.

Comments are closed.

BPM Systems Scroll to Top