Skip to main content
Skip to footer
Services
Business Process Automation
Compliance Management
Digitise Business Forms
Resources
Articles
Abbreviations
Recommended Reading
About
About
Testimonials
Policies
Privacy Policy
Terms of Service
Services
Business Process Automation
Compliance Management
Digitise Business Forms
Resources
Articles
Abbreviations
Recommended Reading
About
About
Testimonials
Policies
Privacy Policy
Terms of Service
Contact Us
Articles
Telco study recognises training requirement for customer service employees
Customer Service Employees Require Training - Customers Deserve Better Customer Service The latest customer service Australian Telecommunications Industry Ombudsman has been released today. Their survey found: more than half of the consumers (55 per cent) surveyed reported contact with their service providers five or more times to try and resolve an issue; more than half…
Customer Experience
,
Customer Satisfaction
,
Training
