Business Process Training by BP Group

BP Group Business Process Training

In March 2012, BP Group have scheduled business process training sessions in Australia.

Certified Process Professional, CPP, sessions 1&2 have been scheduled in Brisbane, Sydney and Melbourne for March 2012.

At the end of March and again in May, sessions have also been scheduled for New Zealand.

Business Process Training Dates

Check out the training dates and the session nearest you at the BP Group site

Anyone who is involved in managing business processes within their organisation will benefit from this business process training and most likely walk away viewing business process management in a completely new light.

Update (May 2012): link updated to latest schedule on BP Group site – indexed by city

Announcing Business Process Training for 2011

Certified Process Professional (CPP)
Certified Process Professional (CPP)
Returning to Australia and New Zealand in the coming weeks, this world renowned programme (just sold out again in Europe) offers the full Certified Process Professional (CPP) training and certification, and it is a ‘must have’ for both the practising and aspiring Business Process Professional.

If you missed out on the training last year, make sure that you don’t miss out again this year! This is the most pragmatic and immediately accessible approach that I’ve found to reduce costs, increase revenue and improve customer service.

The BP Group have just announced that they are now taking bookings for their Certified Process Professional training and has scheduled sessions for the end of January through until mid-March and in the following cities:

Looking for BPM training in Sydney, Adelaide or Hobart? Or maybe in-house training would be preferable? Either leave a comment below or email us directly via our contact form (here) and we will advise you of possible options.

The BP Group is offering discounts to members of the International Institute of Business Analysis (IIBA) and the Australian Business Analysis Association (ABAA).

The programme is based around REAL case studies and draws on the world leading best practice of organisations such as Disney, BestBuy, FedEx, Virgin, SouthWest, Gilead Sciences, Emirates and many more. The result is one of the most up-to-date, thorough, and informed courses in business today.

I highly recommend it.

PS. Sign up to our mailing list to receive future postings.

Advanced BPM Training

Recently I was fortunate enough to be able to attend the BP Group Certified Process Process Professional program in Brisbane. For me, this was the opportunity to follow up the three day Business Process Management Training I had previously attended in Melbourne.

As expected, there were a great group of attendees, from diverse backgrounds. Despite the various experiences, everyone present was tied to the one goal of improving business processes.
How to:
– increase revenue;
– reduce costs; and
– improve customer service.

Steve Towers demonstrated proven, practical methods and tools for advanced business process improvement and realising the above benefits by refocusing on successful customer outcomes (SCOs) using an “Outside In” strategy.

As one of the attendees in Brisbane has commented –
“I still find it incredible that in this conventional information and process rich world we live in that we can look at what we do in a slightly different but totally logical way and the picture changes (so) dramatically.” Charles Bennett, Managing Partner & Project Director at IBS Publishing

Many companies say that they are “customer focused”, but most fail to really put themselves in their customers’ shoes and deliver real solutions for their customers’ needs. This is where the methods and tools of the Certified Process Professional (CPP) Program can make a tangible difference to how you look at the business processes in your organisation.

If you are looking to improve your own professional skills in business process management and business process improvement, then I would recommend the Advanced Business Process Methods and Techniques of the Business Process Professional program by BP Group.

Stephen Nicholson
Certified Process Professional – Master

Search for other BPM and Outside In postings on this site.

BPM Systems